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Please submit your request via a form below in case you didn’t find answer you your question in FAQ. Provide us with most details to get a prompt assistance.
Our team will contact you back shortly within 24 hours during the week days.
Praktika is an innovative language learning app that offers immersive and engaging lessons to help users improve their language skills. The app utilizes advanced AI Avatars technology to provide personalized learning paths, real-time feedback, and interactive experience.
Yes, Praktika caters to learners of all proficiency levels, from beginners to advanced speakers. The app adapts the lessons and content based on your language skills to ensure an optimal learning experience.
Yes, we prioritize the security and privacy of our users’ personal information and progress data. Praktika adheres to strict data protection regulations and industry best practices to ensure your information is safe and confidential. You can check more details in our Privacy Policy.
If you have any other questions or require further support, please don’t hesitate to reach out to our dedicated support team at [email protected].
To address technical issues, please navigate to the “Profile” tab within the app and open the “Report Technical Issue” section. Provide a detailed description of the problem, and a unique case number will be generated for your report.
Share the case number with us for further investigation if needed.
Frequent app crashes can be due to various factors. To troubleshoot, try updating the app to the latest version, clearing cache and data, or restarting your device. If the issue persists, report it in the “Report Technical Issue” section, and we’ll assist you in resolving it.
To purchase a subscription, go to the “Profile” tab, select “Subscriptions,” and choose the desired plan. Follow the payment prompts to complete the subscription purchase.
Ensure you are logged in with the same email used for registration. If the subscription still doesn’t appear, click “Restore Purchase” in the “Subscriptions” section. If the problem persists, report it in the “Report Technical Issue” section, and provide a detailed description to generate a unique case number for further investigation.
For Google Play Store, go to “Subscriptions” and find “Praktika.” Tap “Cancel” to complete the cancellation. For App Store (iOS), go to “Subscriptions,” find “Praktika,” and tap “Cancel Subscription.”
Yes, we offer a free version that provides access to English practice content with some limitations. You can enjoy one lesson per day for 10 minutes.
If you need more practice time – you can purchase Premium version.
Currently, we don’t have a family subscription, but we can provide a separate profile for your child within the existing subscription. Please include a disclaimer for content filtering, as our app is intended for users aged 17 and above.
We apologize for the inconvenience. Unfortunately, the restrictions on Google services impact the app’s functionality, and currently we cannot provide a solution in this situation.
For iOS users, open the App Store app, tap your profile picture, then “Subscriptions.” For Android users, open the Google Play Store app, tap the menu icon, then “Subscriptions.” The app stores manage subscription information, so please check there for the most accurate details.
The app accounts are platform-specific, which means you cannot use the same account across different devices unless you have the same email address for both platforms. If you have an active subscription on your Android device and wish to transfer it to your iPhone, provide the email addresses associated with both accounts, and we’ll assist you with the process.
Currently, the app requires an internet connection to access content and features. However, you can download lessons while online to practice them later offline.
Yes, the app provides real-time grammar mistake analysis and vocabulary suggestions to help improve your language skills as you practice.
The app includes a progress tracking feature that allows you to monitor your performance over time. You can view your completed lessons, achievements, and areas for improvement in “Results” section of the app.
Our customer support team aims to respond to inquiries within 24 to 48 hours. However, response times may vary depending on the volume of inquiries received.
We take data privacy and security seriously. Your personal information is encrypted and stored securely. For more details, please review our Privacy Policy on our website.
Currently, the app is focused on English language learning. However, we are actively exploring opportunities to add support for other languages in the future.
We regularly release app updates to enhance user experience and introduce new features. Stay tuned for exciting updates, additional topics, and more learning resources.
We used to have this feature before but we turned it off for additional adjustments. We will have it relaunched soon.
We occasionally run promotional offers with different subscription plans. The options you see in the app represent the current available plans. To take advantage of special offers, please keep an eye on our website or follow us on social media for updates.
We are continuously working on enhancing the app with exciting new features.
Here are some features that will be released soon:
If you struggle to buy subscription in the app – you can use the following links to proceed.
To purchase a subscription and unlock the full potential of our app, please use the following links:
As soon as it’s paid, send the screenshot to our support team and we will grant a Premium access.
Yes, we are committed to making language learning accessible to as many individuals as possible. We offer language learning scholarships and occasional discounts for students facing financial constraints. To inquire about our scholarship programs or special offers, please contact our support team at [email protected] with description of your situation.
Partnering with Praktika for language learning programs is simple. Please reach out to us at [email protected]. We will guide you through the partnership process, discuss your school’s specific needs and objectives, and provide all the necessary information to get started.
Yes, we recognize the value of aligning language learning content with your school’s curriculum. Our platform allows schools to customize certain aspects of the content to better suit their teaching objectives and curriculum requirements.
To save new words to your vocabulary, simply click on the word or idiom you want to save. It will automatically be added to the “results” section in the app.
At the moment, we don’t have C1-C2 levels specifically defined. However, you can utilize our custom lessons feature. In custom lessons, you have the flexibility to create topics and content that match your desired level of difficulty and fluency. This way, you can tailor your learning experience to be more challenging and suitable for your needs. Many users have found this option to be quite effective for achieving their language goals.
At the moment, our platform focuses on English language learning exclusively. Rest assured, our team is actively working on expanding Praktika to include additional languages in the near future. We understand the importance of catering to diverse language learners, and your valuable input encourages us to strive for continuous improvement. We will keep you informed about any updates and new language offerings.
In our continuous quest to improve your learning journey, we’re excited to be developing a feature that lets users switch accents during general lessons. Please note that while you can choose an accent during onboarding, be advised that if you redo the onboarding, your progress may be reset. Look out for this new functionality in an upcoming app update.
For now, you can enjoy the option to experiment with different accents during custom lessons. We have a variety of avatars, each with its own unique accent, which you can select to guide you through custom conversations.
If you want to change the goals or any information you filled out during onboarding, you can go through it again. That is, you need to log out of your account and go through onboarding again. However, in this case, all the progress you have made will be erased.
Our team will contact you back shortly within 24 hours during the week days.
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